Our services

Business Process Automation

Running a business often means getting stuck in repetitive, manual tasks: sending reminders, updating spreadsheets, tracking orders, or moving data between tools. These processes waste valuable time and increase the chance of human error.

At Masnoi, we design automation systems that take care of these repetitive tasks for you — seamlessly, quietly, and reliably. Whether it’s scheduling, document management, or integrating multiple platforms together, our automation helps your team work faster, smarter, and with fewer mistakes.

Time Spent on repetitive tasks

Employees spend up to 40% of their time on repetitive tasks.

40%

50%

Cost Saved

Businesses that automate save 30–50% of operational costs.

Conversational Bots & Customer Support Automation

Your customers expect instant answers — especially in the UAE, where WhatsApp is the first contact point for most people. But hiring extra staff to handle every message, day and night, is expensive.

We create conversational bots that handle FAQs, appointment bookings, order tracking, and initial customer interactions 24/7. The key difference? Our bots don’t just reply; they guide conversations like a human would, making customers feel heard and valued. When something requires a personal touch, the bot instantly routes it to a human, ensuring no opportunity is lost.

Answers

Chatbots can answer 80% of routine queries instantly.

80%

70%

Customers

of UAE customers prefer messaging businesses via WhatsApp before calling.

Workflow & Data Automation

Every business generates data — sales, customers, leads, inventory, service logs. But most of it stays scattered in spreadsheets, emails, or even notebooks. Without automation, valuable information gets lost, misused, or ignored.

We build systems that automatically collect, sort, and deliver your business data to where you need it. For example: your customer list updates itself after each sale, or your service team automatically receives a daily log of pending tasks. This turns raw data into real insights that drive better decisions and faster growth.

Faster

Businesses using automated data workflows see 64% faster decision-making.

64%

23x

More Customers

Data-driven companies are 23x more likely to acquire customers

Custom

AI-Powered Solutions

Not every problem fits into a template. Maybe you need smarter lead scoring, predictive service reminders for customers, or automated content creation. That’s where our AI-powered custom solutions come in.

We don’t throw buzzwords at you — instead, we analyze your needs and craft AI-driven tools that actually solve them. Think of it as having a digital partner that keeps learning and improving with your business.

Increase in productivity

AI adoption has increased business productivity by up to 40% in early adopters.

40%

$320B

Industry

By 2030, AI could contribute $320 billion to the Middle East economy.

Scalable Growth Support

Automation isn’t a one-time fix. Your needs change as your business grows — and so should your systems. We help you start small (like automating one workflow or one customer channel) and expand over time without breaking what you already have.

Think of Masnoi as a growth partner: we stay in touch, monitor results, and keep adjusting your automations so they scale as your business scales. That way, you’re always one step ahead of your competitors without burning resources.

Scalability

84% of growing businesses say scalability of tools is a top priority

84%

2.5x

Faster

Companies that invest in scalable systems grow 2.5x faster.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.